Although it is not always possible to match the prices offered by our competitors, we would like the opportunity to win your business.
On the product pages, there is a "report a lower price" link. Simply click on the link and enter the lower price you saw, and the source for the price then send it to us. We will try to match the price and update the price displayed on our site.
Prices considered for Price Match must be for IN STOCK products and available as a NEW item at a retail web based store, with full e-commerce functionality, a valid SSL certificate and credit card verification. Exact brands, packaging, items, model numbers and part numbers must match to qualify for Price Match requests. Most computer products are sold as Retail, OEM or Promotional products, and while they are often similar products, we cannot match prices on items with different packaging.
As verification of competitors' pricing is done manually, please allow 3-7 business days for the Price Match process.
Last Updated on Sunday, 11 April 2010 02:20
At DealToWorld.com, we guarantee your privacy and on-line shopping safety.
We are secured by a Geotrust Premium SSL certificate to ensure that your personal information is encrypted and secure when you communicate with DealExtreme.com. We do not store any credit card information. All billing information is processed by PayPal.com, an online bank owned by eBay considered trustworthy today. PayPal is secured by multiple industrial security technologies including solutions from VeriSign.
We occasionally send out email promotions and newsletters to our customers. These e-mail are sent very sparingly (approximately 1 per month). You can opt-in and opt-out at any time.
We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.
DealToWorld offers regular air mail post and registered airmail post shipping methods for free. For larger or urgent orders, customers are welcome to choose EMS Express for faster delivery of products for a nominal upgrade fee to cover cost. The EMS upgrade option and fee information are available via a selection box on the shopping cart page before you checkout.
We automatically upgrade larger orders to EMS Express for faster delivery. You may check the shipping option in your shopping cart for the words "EMS: free upgrade".
For countries not served by EMS, Registed Airmail Service will be used instead. In such situation, EMS fee paid will be refunded.
While it generally takes 7 to 14 business days for air mail delivery, EMS takes about 3 to 5 business days for most countries (including the US). Please note that processing and packaging time still apply (see the processing schedule below).
Countries that we can currently ship EMS packages to:
Australia, Austria, Belgium, Cambodia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Japan, Luxembourg, Macau, Malaysia, Malta, Mongolia, New Zealand, North Korea, Norway, Papua New Guinea, Philippines, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, U.K., U.S.A, and Vietnam.
If your country is not listed, please contact us by e-mail to request for a custom EMS quotation.
DW offers site-wide free shipping so you pay nothing on shipping at all. We do offer free EMS upgrades for larger orders for faster delivery.
DW provides two methods for you to get bulk/volume purchase discounts:
- For most customers our bulk rates is the best option to use. To see the volume discounts for a product, simply click the "Buy Multiple and Save (from 3+)" tab on the product's page. To enable bulk discounts, use coupon code: BULKRATE during checkout.
Please note the bulk rate discounts are based on the original prices of each item. That means during promotions, discounts are applied against original prices, not against sale prices. When the bulk rate coupon code is used, bulk discounts will be displayed just above your grand total in the shopping cart. A $1.70 package tracking fee will be applied to your shopping cart to ensure safe delivery of bulk orders.
- For larger orders, please visit VolumeRate - our dedicated wholesale team. As a wholesale customer, VolumeRate staffs will provide all the flexibility and customized service you need.
Yes, we ship worldwide at no additional charge.
Because DW sends products from Hong Kong (a free port), there is no sales tax or duties imposed by the Hong Kong government. Customers do not have to pay any sales tax or export duties when they purchase from DW.
Statistically, well less than 1% percentage of all DW orders have ever got opened by the Customs in customers' countries. If the package is checked by their country's customs office when the item arrives in their country, however, customers are responsible for import duties, tariffs, and taxes.
Although the chance of packages being Customs assessed is small, DX strongly encourages all customers to check with their local Customs office for any potential import taxes, duties, and tariffs. In addition, some products may require special licenses or permits to import (such as high powered lasers). DW is not responsible for products being confiscated by the Customs in customers' countries.
You can change your shipping address by going here: http://www.dealtoworld.com/ordertracking.php and enter your PayPal's e-mail address and your order number. Address and recipients can be changed when the order status is Order Pending or Waiting for Supplier. When it is showing 'Packing/Processing', please contact us as soon as possible to change your address. We will do our best to have your delivery details changed. Note that in some circumstances the package may be already left our warehouse before your request is processed and thus address cannot be changed.
If you cannot change the address using the order tracking page, contact us at http://services.dealtoworld.com/ and select Question Type 'Change Shipping Address'.
If you have a tracking number starting with a 'R' or 'CP', your free shipping package's departure status can be checked at the SingPost website using the tracking number displayed in order tracking. SingPost's track and trace service is available at http://www.singpost.com/ra/ra_article_status.asp. Customers from the following countries and regions can receive the live arrival status of their orders online, when the packages arrive at their countries and regions. Here are some of the sites for tracking arrival information (visit http://www.singpost.com/ra/ra_article_status.asp for a complete list):
United State of America: http://www.usps.com/shipping/trackandconfirm.htm
United Kingdoms: http://track.royalmail.com/portal/rm/track?catId=500185&mediaId=22700601&keyname=track_home
Canada: https://obc.canadapost.ca/emo/basicPin.do?language=en
South Korea: http://service.epost.go.kr/iservice/ems/ems_eng.jsp
Singapore: http://www.singpost.com/ra/ra_article_status.asp
Visit http://www.singpost.com/ra/ra_article_status.asp and use the drop down menu on that page for a complete listing.
DHL and EMS couldn't ship to APO address or PO box while the HK air mail do.If you choose the DHL and EMS shipping method while the address you provide is APO address or PO box,we will ask you to provide with us an normative address to make the shipment.
PayPal is an eBay owned company. The advantage of using PayPal, as a customer, is that the merchant never gets to see any of your financial information.
When you checkout on a merchant's site directly, the merchant will receive your billing address, credit card number, expiry date, CVV/CVV2 codes, personal phone number, and other private information. This means regardless of how secure the site is, somebody will eventually get their hands on your personal and financial data.
When you checkout via PayPal, DX only sees the shipping address you specified in PayPal and optionally a telephone that you explicitly wish to share with us.
+1-888-221-1161 (US & Canada Toll Free) +1-888-215-5506 (US & Canada Toll Free) +1-402-935-7733 (International) +1-402-935-2050 (International)
These phone numbers are also found on the Internet. PayPal may change the numbers without noticing us. For the latest phone numbers and other contact methods, please visit http://www.paypal.com/.
There is no special license or requirements to send/receive money through Paypal. Here is all you need to open a free account and pay via PayPal:
1. a valid email address, and 2. a valid credit card or bank account.
To protect customers' privacy (see Why should I buy via Paypal, above), DW only accepts PayPal payment methods. With PayPal, you may pay via Credit Card, Debit Card, and Bank Accounts via EFT. These are all automatically performed by PayPal. You do not need to do any extra work. The checkout process is familiar and industrial standard.
Payment with credit card may fail because of bank authorization and fraud prevention systems. If you are having trouble making a payment via Credit Card, you may contact your card issuing bank or PayPal directly. Here are PayPal's phone numbers:
+1-888-221-1161 (US & Canada Toll Free) +1-888-215-5506 (US & Canada Toll Free) +1-402-935-7733 (International) +1-402-935-2050 (International)
For orders shipped with Airmail Service, the name of product category will be used as declaration and the declared value for most countries is a random value between 35HKD and 70HKD. Norway is an exception and uses the real value. Besides, without specail requirment, invoices/receipts are never included in the packages.
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