We send confirmation email to your primary paypal email address, or the e-mail address you have specified if you used the "PayPal Express Checkout" method. Make sure that you have a DW account registered under your PayPal account's primary e-mail address.
In rare circumstances, a technical bug confirmed by PayPal can get in the way.If you do not receive any information at all, and your order does not appear in your DW account, please contact us and send us your order details. You may use this link to contact us: http://services.dealtoworld.com/
Please select "Order not shown in DW account" as the question type.
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