For refunds, 98% of the time instant paypal refund is offered. However under certain circumstances instant refunds are not permitted by PayPal (e.g. over time limit, payer account issues, etc). In those cases store credit is offered.
As stated in the apply store credit page, you first place an order of something (thus your order starts processing immediately). Then, submit your new order number together with the order where the credit came from, and we will send you the store credit via paypal refund to the new order.
Please contact us at http://services.dealtoworld.com once you have placed a new order to apply the store credit.
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